Issue - meetings

Quarter 3 Performance Report 2020/21

Meeting: 26/02/2021 - Overview and Scrutiny Committee (Item 339)

339 Quarter 3 Performance Report 2020/21 pdf icon PDF 231 KB

Additional documents:


The Chair introduced the item and advised members that for information and reference, the Quarter 3 Financial Report for 2020/21 was included in the agenda report pack and will continue to be included going forward.


The Policy Manager (Corporate, Performance and Information) then introduced the Quarter 3 performance report for 2020/21 and provided an overview of the report including key projects and activities, corporate KPIs and strategic risks which are based on the interim delivery plan.


Members were informed that most of the activities/projects were performing as expected.  In terms of KPIs, of the 40 indicators, 3 indicators were currently off target and 13 had ‘no fixed target figure’.


The KPI target setting process was explained to members and is set by service areas based on past performance and influences which may affect targets. From the targets the RAG rating is set on a fixed basis, where variances will be based on 10%. Members will review the targets for 2021/22 as part of the delivery plan.


Following questions relating to the ‘red’ KPI indicators, it was explained to members that the social media indicator fluctuates but that the local spend has reduced due to a large number of payments made on capital projects. Although some of the suppliers are from outside the area, they did subcontract to local suppliers in accordance with Council procurement requirements.


The Assistant Chief Executive (Policy, Performance and Economic Strategy) explained to members that the revision of the performance management framework is ongoing, with delays due to the pandemic, detailed conversations are due will be held with members in relation to performance targets and data used.


Members asked questions in relation to fly tipping as it appears fly tipping has increased but the report states that the Council is meeting its targets. The Chair used this example to highlight to members that the performance report may not provide the information members need.


Members debated bin collections which were affected by adverse weather and recycling initiatives. It was noted that at peak times, recycling centres are at capacity and it was suggested to officers that communication around peak periods should be increased to advocate positive behaviours.


Debate then ensued in relation to the creation of a Housing company and grant application and distribution.


Members noted the contents of the report.


Meeting: 24/02/2021 - Executive (Item 323)

323 Quarter 3 Performance Report 2020/21 pdf icon PDF 231 KB

Additional documents:


The subject of the decision


The Policy Manager (Corporate, Performance and Information) submitted a report to advise Members on the Council’s performance at the end of quarter three 2020/21, covering the period from 1 October to 31 December 2020.


Members considered and noted the progress made against each of the key projects and activities set out in the Corporate Business Plan.


The report contained 39 projects/activities and 40 key performance indicators. Of the projects/activities 1 was marked as complete, 34 were on target and 4 had concerns over their deadlines or outputs being achieved. Of the listed KPIs 24 were reported on the RAG report, 14 were on target, 7 had concerns on their target being achieved and 3 had significant concerns.


Councillor M Fitzgerald moved the recommendation; this was seconded by Councillor T Markley. The recommendation was unanimously agreed.


Alternative options considered




The reason for the decision


To advise members of progress on the Corporate Business Plan priorities/activities and KPIs at the end of quarter three 2020/21.


The decision




That the report be noted.